Reference

Privacy Policy

We collect and handle your account information, payment records and device data to run the platform. This policy explains what we keep, why we need it, and how you control your information when you use v baji from Bangladesh.

Account securityPayment privacyData access rightsContact channelsClear retention terms
v baji Privacy Policy
DATA PRACTICES

How We Protect Your Information

We encrypt payment data in transit using SSL, store account passwords as salted hashes, and restrict internal access to customer records on a need-to-know basis. Session cookies expire after inactivity, and we log every login attempt to flag unusual access patterns. You control when and how we contact you by adjusting notification preferences in your account dashboard.

Secure Transmission Every bKash, Nagad and Rocket deposit or withdrawal request travels over an encrypted SSL connection so payment details remain private between your device, our server and the wallet provider handling the transfer.
Cookie Management We place a session cookie to keep you logged in and a preference cookie to remember your language choice. You can clear cookies from your browser settings; doing so will log you out and reset interface preferences.
Access Logs We record login timestamps, IP addresses and device types for every account session. If we detect a login from an unfamiliar location or device, we may prompt additional verification to confirm it is really you.
Data Retention Active account information stays available as long as your account remains open. Once you close an account, we archive records for the minimum period required to resolve disputes or comply with financial reconciliation, then purge them from our systems.
POLICY QUESTIONS

Contact Us About Privacy

If you want to see what data we hold, request a correction, or ask us to delete your closed account, reach out through any of the channels below. We respond to data-access requests within a reasonable timeframe and walk you through what information exists and what options you have.

Live Chat Open the chat widget in your account dashboard and select the privacy topic from the menu. Our team can pull your data summary or escalate deletion requests while you wait on the line.
Email Support Send your request to the support email listed in your account settings. Include your registered mobile number so we can verify ownership before sharing any personal information with you.
Account Settings Log in and navigate to the privacy section under account settings. You can download a copy of your transaction history, update your contact details, or submit a formal data-deletion request from that page.

Privacy Policy FAQ

We collect your mobile number, the wallet account you link for deposits—bKash, Nagad or Rocket—and device identifiers like IP address and browser type. This information verifies your identity and secures your account against unauthorized access.

Yes. Log in to your account, open the privacy section under settings, and request a data summary. We provide a report listing your registration details, transaction history, session logs and any correspondence with support.

We share wallet details only with the payment provider processing your transaction—bKash, Nagad or Rocket—so funds can move between your mobile wallet and your account balance. We do not sell or rent your information to advertisers or marketing firms.

Closed account records are archived for a limited period to resolve any outstanding disputes or comply with financial reconciliation requirements, then deleted. Active account information remains accessible while your account is open.

Yes. Submit a deletion request through live chat, email support or the privacy section in account settings. We verify your identity, close the account, and schedule data purging once any pending transactions or disputes are resolved.

Open your account dashboard, navigate to notification preferences, and toggle off promotional messages. You will still receive essential account notifications like deposit confirmations and security alerts, but marketing messages will stop immediately.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.